Do I need a doctor’s referral to receive treatment?
In most cases, no. New York State allows direct access to physical therapy without a referral for up to 10 visits or 30 days. However, some insurance plans may still require one, so we recommend checking with your provider or contacting our office for guidance.

Can I go to any physical therapy practice I want?
Yes. You have the right to choose where you receive physical therapy, regardless of where your doctor refers you.

How can I make an appointment?
Call our office or use the contact form on our website. Our front desk staff will help you schedule a convenient time and answer any questions about paperwork or insurance.

How long is each appointment?
Appointments typically last between 45 to 60 minutes, depending on your condition and treatment plan.

Will my insurance cover the cost of treatment?
We accept most major insurance plans. Coverage can vary, so we’ll verify your benefits before your first visit and go over any out-of-pocket costs.

What if I do not have insurance?
We offer self-pay options for patients without insurance. Please contact us to learn more about our rates and payment plans.

What should I do to prepare for my first appointment?
Wear comfortable clothing you can move in, bring your insurance card and ID, and arrive a few minutes early to complete paperwork. You can also download forms from our website to fill out in advance.

What if I need to cancel my appointment?
We ask that you give us at least 24 hours' notice if you need to cancel or reschedule. This helps us accommodate other patients who may need care.

How is my progress tracked?
Your therapist will evaluate you regularly, track your improvements, and adjust your plan as needed. We also keep your referring provider updated when appropriate.

How long will I be coming to therapy?
It varies depending on your condition and goals. Some patients come for just a few sessions, while others need several weeks. Your therapist will discuss expectations with you during your initial evaluation.

Will I see only one therapist for all of my appointments?
We try to keep your visits consistent with the same therapist for continuity of care, though occasionally you may see another team member due to scheduling needs.

Am I going to be the only patient you’re treating while I’m at therapy?
Your therapist may be working with more than one patient at a time, but your treatment is always one-on-one during hands-on portions, and we are committed to giving you focused, individualized care throughout your session.

Do I need to do a home exercise program? How much time will this take?
Yes, your home program is an important part of your recovery. Most exercises take about 15–20 minutes per day and are tailored to your goals and schedule.

How many physical therapy treatment sessions will I have?
This depends on your condition, insurance coverage, and progress. Your therapist will outline a plan based on your needs and adjust it as you improve.

Do you sell some of the products that are used at the office during my treatment?
Yes, we carry a limited selection of therapy tools and products for purchase to support your home exercise program and recovery.